Essex and Suffolk Water
As the cost of living and utility bills rise, we understand it's a difficult time for many. There are many ways we can help you, from payment plans, low income discounts to advice on saving water which can help lower your energy bills too. If you're struggling to pay your bills or falling into debt, please get in touch.
For more information about finacial help click here :financial support
Who can use this service?
Anyone who is struggling to pay their bills or falling into debt
How are services delivered?
Phone or email our friendly team :
8am-6pm Monday - Friday
8am - 1pm Saturdays

affordabilityteam@nwl.co.uk
0345 782 0999
Northumbria House, Abbey Road, Pity Me,
Durham
DH1 5FJ
8am-6pm Monday - Friday
8am - 1pm Saturdays
