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Citizens Advice Chelmsford - UKPN Energy Advice

Citizens Advice Chelmsford, in partnership with UK Power Networks, offers a free, comprehensive energy advice service for all clients needing energy advice. Our advisers can perform benefit checks, access grants, provide fuel and fuel vouchers and give energy efficiency and low-carbon advice. Our Energy Advisers will also triage to our other energy teams if necessary.

Delivered by experienced advisers, the service provides:

  • Benefit Entitlement Checks: Ensuring you're receiving all the benefits you're eligible for.
  • Income Maximisation Support: Identifying additional income sources and financial support.
  • Assistance with Fuel Debt: Support in managing energy-related debts, including applications to trusts and foundations for potential debt relief.
  • Energy Efficiency Advice: Guidance on reducing energy consumption and improving home energy efficiency.
  • Access to Grants and Emergency Fuel Payments: Help in applying for grants for energy-saving improvements and emergency fuel support.
  • Energy Tariff Guidance: Advice on selecting the most cost-effective energy tariffs.
  • The service is especially beneficial for individuals responsible for paying utility bills and those experiencing or at risk of fuel poverty

For further details visit our WEBSITE or contact us by email: ukpn@chelmsfordcab.org or call 0808 189 6550.

Who can use this service?

How are services delivered?

This service is more beneficial if users are responsbile for paying utility bills.

Face to face and by phone.

Energy Advice income maximisation bills fuel vouchers grants toomey fund energy debt energy assessments Energy Advice citizens advice CAB winter cold home gas electricity Advice/Advocacy Service

Citizens Advice Chelmsford - UKPN Energy Advice

ukpn@chelmsfordcab.org

0808 189 6550

Burgess Well House, Coval Lane
Chelmsford
CM1 1FW

Monday to Friday 9.30am - 4.30pm

Service can be delivered by phone, video or email Service can be delivered face to face




Service last updated 07/07/2025

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