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Chelmsford Council: Housing Standards Team

We can help homeowners, private tenants, and social tenants within Chelmsford. If you rent your property, your landlord has a responsibility to keep it well maintained and safe. If they do not carry out the repair or make your property safe after you have contacted them, you can report it to us. Equally if you own your home and are unhappy with its condition, you can apply for a loan.

Remote Home visits

Further info

We encourage tenants to contact their landlord or letting agent first about any repair or unsafe property concerns, and to give them reasonable time to put things right. If your landlord or letting agent has not carried out the repair or made the property safe after you have contacted them, you can report it to us via our website

Who can use this service?

Homeowners, private tenants, and social tenants within Chelmsford

How are services delivered?

For further information or to raise a complaint, please visit our website

Contact Information

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Locations

Chelmsford Council: Housing Standards Team, Civic Centre, Duke Street, Chelmsford CM1 1JE
https://www.chelmsford.gov.uk/housing/tenants/housing-standards/
Remote Home visits

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